Privacy Policy

1. Collection of Your Information

Information You Provide

When you purchase demi-fine jewelry from Firqui Jewels, register for an account, or contact customer support, we collect the personal details you provide, such as your full name, billing address, shipping address, email address, and telephone number.

Automated Device Information

When you browse our store, our servers automatically detect your device’s Internet Protocol (IP) address, browser version, time zone, and operating system to help us maintain site security and improve your shopping experience.

Marketing Updates

With your explicit permission, we may send you emails, SMS messages, or WhatsApp updates featuring new demi-fine collections, restocks, and promotional events.

2. How Consent Works

Implied Consent for Orders

When you submit personal details to place an order, authenticate a payment, arrange shipping, or request an exchange/return, you consent to our collecting and using that information strictly to fulfill that specific request.

Express Consent for Marketing

If we ask for your personal data for a secondary purpose such as newsletter marketing or promotional offers, we will either request your direct opt-in consent or provide a clear way to decline.

Withdrawing Your Consent

If you change your mind after opting in, you may withdraw your consent for future communications or data collection at any time by clicking “Unsubscribe” in our emails or emailing info@firquijewels.com.

3. Data Disclosure & Internal Protection

No Sale of Personal Data

We never sell, rent, or trade your personal information to third parties. We may occasionally compile aggregated, non-identifiable statistical insights regarding site traffic or purchasing trends, which contain no personal data.

Authorized Staff Access Only

Access to your personal information is strictly limited to Firqui personnel who need it to fulfill orders and assist customers. Any employee found violating our privacy or security standards is subject to strict disciplinary measures, including termination and legal action.

Legal Obligations

We may disclose your personal data if required to do so by law, subpoena, or government authority, or if you breach our Terms and Conditions.

4. Platform Development, Hosting & Payment Security

Website Architecture & Hosting

The Firqui Jewels website is developed and technically maintained by Genexa Tech. Our store data is stored on secure databases protected by enterprise firewalls. Genexa Tech operates solely as our technology partner and does not sell, misuse, or independently commercialize customer records.

Payment Processing (PCI-DSS)

When you complete a purchase through our integrated payment gateways, your card and banking details are encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS), governed by the PCI Security Standards Council (including Visa, Mastercard, and American Express). We do not store raw credit or debit card numbers on our servers, and transaction data is retained only as long as required to complete your order and meet statutory tax requirements.

5. Third-Party Services & External Links

Service Partners

Third-party providers we engage, such as logistics couriers and payment processors, only collect, use, and disclose your information to the extent required to perform the services they provide to Firqui.

Cross-Border Jurisdiction

Certain third-party payment processors or cloud partners may maintain servers in jurisdictions outside of your city or country. If you proceed with a transaction involving such a provider, your data may be subject to the laws of the jurisdiction in which that provider’s facilities operate. Once you leave our website or are redirected to a third-party application, this Privacy Policy no longer governs your session.

External Links

Clicking on links on our store, such as social media profiles or press features, may direct you away from our website. We are not responsible for the privacy practices of external websites and encourage you to review their privacy statements.

6. Information Security

To safeguard your personal information against loss, misuse, unauthorized access, disclosure, or alteration, we follow industry-standard cybersecurity practices. All sensitive checkout transmissions are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission is 100% infallible, we strictly adhere to PCI-DSS standards and modern security protocols.

7. Technologies & Cookies

We use cookies to keep track of your active shopping session, save items in your cart, and understand visitor traffic. You can configure your browser to reject cookies, though some store features may not function properly without them. Common cookies used on our site include:

• Session Tokens (_session_id / _secure_session_id): Temporary session cookies that store navigation context, such as landing page and referral source.
• Shopping Cart (cart): Persistent for up to 2 weeks; remembers the jewelry items placed in your shopping bag.
• Analytics & Visit Counters: Tracks total store visits and repeat site sessions anonymously to help us optimize store performance.
• Access Verification (storefront_digest): Determines whether a visitor has access if a preview collection is password-protected.

8. Age of Majority

By accessing or purchasing from this website, you confirm that you are at least the legal age of majority in your jurisdiction of residence (18 years or older in India), or that you have provided consent for your minor dependents to browse this site under your supervision.

9. Advertising & Analytics Partners

Our digital properties may utilize analytics and advertising tools that collect non-sensitive identifiers, such as IP addresses, cookie IDs, and page engagement metrics, to measure ad performance and deliver tailored Firqui offers. You may opt out of personalized advertising at any time through your browser privacy controls or the opt-out links provided by our advertising networks.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time, so please review it periodically. Revisions take effect immediately upon publication on this page. If Firqui is ever acquired by or merged with another business entity, customer information may be transferred to the new owners so we can continue providing products and services to you.

11. Contact & Privacy Compliance Officer

To access, correct, amend, or delete any personal information we hold about you, or to submit a privacy inquiry, please contact our Privacy Compliance Officer:

• Email: info@firquijewels.com
• Attention: Privacy Compliance Officer